Low Code​

Our team comprises experts skilled in various development stacks, allowing us to determine the most suitable technology for different ideas and business models.

Minimizing the Amount of Coding for your Business

Today, every successful organization gradually becomes a software company to fulfill its needs for workflow automation, application development and digital engagement.

What is Low Code

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Reasons to use

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However, a lack of skilled resources combined with ever-growing IT backlogs forces many companies to wait for months or even years for a needed application delivery. To address IT challenges that create obstacles to long-term business success, more and more organizations from various industries consider adopting a Low-code/No-code approach and transforming into No-code companies.

Low-code/No-code platforms accelerate the time-to-market of solution development, thus helping quickly and easily automate workflows. While there is a range of tools on the market, not all of them serve the same purpose. This guide is aimed at making navigation in the market more structured and efficient for you.

Low-code and No-code software development platforms allow both technical and non-technical employees to build, test, and deploy their own applications via visual designers with very little or no heavy lifting. No-code and low-code platforms offer drag-and-drop tools and a simple interface to make the development process visual rather than technical.

Different visual and declarative capabilities allow users to build their own applications without learning how to write traditional lines of code. Some of the low-code/no-code platforms provide ready-made components, templates, and connectors to speed up the development process and let any employee within an organization assemble solutions to automate workflows. Traditional programming is therefore predominantly applied when there is a need for in-depth system customization or more complex custom solution development.

What is Low Code?

Low-code is a software development approach that helps tech and business professionals collaborate and deliver digital transformative solutions faster by minimizing the amount of coding. More specifically, Low-code largely replaces the need to create custom code with a collection of ready-to-go UI components, boilerplate scripts and integrations, solution blueprints, visual workflow automation tools, and other user-friendly features. For enterprise-grade application development, Low-code platforms, such as Creatio, combine these features with other advanced tools for application lifecycle management, Low-code governance, security, and AI/ML decisioning and offer the ultimate workspace for digital innovations.

Low Code Platform Features & Benefits

Visual modeling tools
Cut software development time in half by using a wide range of pre-built system components. To create modern UIs, workflows and data models, you need to drag-and-drop a component to the working area and configure it in a proper way. No-code is required, no risk of syntax mistakes, just instant cross-platform accessibility, total reusability and easy updating. Add hand-written code for further customization and your digital solution is ready in days or weeks instead of years.
Integration and APIs

Connect your systems and centralize data to create a digital ecosystem. Use ready-made connectors to enable seamless bi-directional integration with third-party applications. Create custom integrations using API protocols like REST, SOAP, or RPC to retrieve data, automatically handle their structure and database updates, and launch workflows based on events or predefined business rules. Open API combined with visual modeling tools make it 10x faster to create new digital experiences and modernize legacy systems.

Artificial intelligence

Discover customer insights instantly and make data-driven business decisions. Use built-in AI capabilities such as classification, scoring, next best offer (NBO) and next best action (NBA) recommendations to ensure a better customer experience. Build machine learning (ML) models to generate accurate predictions without writing code or hiring a data scientist. Create chatbots and conduct sentiment analysis using natural language processing (NLP) tools.

Governance tools

Eliminate shadow IT by inviting your business users to participate in the digital transformation journey. With the right low-code governance tools in place, this will fuel innovation and citizen development growth across the company. Create user roles and manage access rights, set up application approval processes, and use built-in application and infrastructure monitoring tools. Use auto-generated recommendations to optimize apps and workflows for better performance.


Build secure apps and ensure compliance with industry standards. Configure security at all application levels using out-of-the-box security tools. Leading low-code platforms have the highest level of certifications accreditations, such as SOC, PCI-DSS, HIPAA, GDPR. Built-in security tools provide visibility and insights into all activities on the platform. Your vendor will conduct regular penetration testing and vulnerability scanning, so you can develop solutions at a faster rate.

Application lifecycle management

Simplify and streamline application management processes – from business requirement analysis and development to maintenance. Unify all development environments in a single view to gain end-to-end visibility and ensure security. Manage requirements and teams, create user stories and collaborate on MVPs, automate quality assurance and deployment processes in one place. Collect more in-app feedback using built-in feedback mechanisms.

Reasons To Use a Low Code Platform

Freedom to own your automation

Meet changing business needs with a variety of customization and configuration capabilities, unparalleled agility, and resilience. Every business strategy is unique. Make your technology fit your business strategy, and not the other way around.

Faster digital transformation

Digital transformation is about people. Make your employees the change champions by allowing them to develop the digital solutions they need. Ensure high user buy-in, address the tech skills shortage, deliver software solutions, and digitalize processes faster.

Improved business-IT alignment

Build up technical literacy and turn your business-line employees into citizen developers. Low-code tools democratize software development, encourage better team alignment, and eliminate shadow-IT. Blend technology and business domain expertise for better digital products.

Higher productivity

Empower your employees to automate repetitive tasks and make changes to workflows and business apps to increase their productivity in hybrid work environments. As business users do most of the automation themselves, it frees the IT team for more creative, high-value work.

Enhanced customer experience (CX)

Create omnichannel customer journeys, mobile-first apps, AI-enabled solutions to keep up with the latest CX trends and surpass customer expectations. Bring data and insights together, ensure customer data privacy, and enable self-service capabilities to become a customer-first organization.

Reduced total cost of ownership (TCO)

Build more digital assets with the same resources while reducing maintenance costs. Repurpose and reuse system modules or entire applications to boost productivity across the entire company. Low-code platforms allow everyone to automate various use cases and workflows.

Improved governance and risk management

Configure system’s security using admin tools, access control, and threat assessments. Leading low-code systems have third-party attested certifications corroborating their internal security practices and ensuring user data and applications are safe from breaches.

Low Code FAQ

No, any business of any size will likely find Low-code technology useful in some form. Whether it is to enhance their CRM or automate certain business processes with low-code BPM, low-code platforms are relevant to small businesses and large enterprises alike.

Anyone from an HR manager to a professional developer can use Low-code to develop solutions. Their intuitive nature and scalability make it possible for anyone within a company to create tools to automate their work.

A citizen developer is a non-professional who uses Low-code or No-code technology to develop applications. They don’t have to be professionals with extensive coding knowledge, which is why the term differentiates them from professional developers.

Visual development is the usage of a visual interface, which both Low-code and No-code platforms use, to create applications. The visual interface includes simple logic and drag-and-drop features, which makes the development process visual and more natural compared to traditional development via coding.

Building apps without code is possible with both Low-code and No-code platforms. The development process with both technologies is mostly visual and very intuitive, and these visual tools along with prebuilt modules erase the need to code while creating an application.

Modern Low-code solutions go beyond just app development – they provide an ecosystem that helps organizations use the apps built using the platform. These apps resolve various business tasks from lead management to customer service and promote more effective process management.

When applied to CRM, Low-code allows business users to create applications that automate and optimize their work. This can be applied to several departments like sales, marketing, and service. Some examples of Low-code CRM development include tools for lead management, marketing campaign management, and customer engagement.

Yes, business process management is one of the main applications of Low-code technology in business. It helps both citizen and professional developers to create apps which automate processes quickly and easily.

Why do you need to go Low Code?

We believe that you should opt-in for Low-code technology if:

– Your organization expects to deploy multiple applications and workflows.

– Your requirements contain unique processes that will require intensive customization.

– There is lack of ready-to-use applications available on the market for your specific use cases, or the available applications are not providing you with the needed level of freedom.


Creatio can become a perfect solution for your organization if you are looking for a flexible and powerful Low-code/No-code platform that allows for continuous interconnectivity of people and processes.