We are a customer-focused company offering IT services and technological solutions in Latin America and the United States.
Global Business Consulting Services,
At Global Business, we define ourselves as your strategic ally (agile collaborator, dynamic partner).
Focusing on delivering solutions tailored to your business's specific needs and objectives, with over 25 years of experience and success in 250+ projects across diverse markets, GBCS is more than just a provider—we are your partner in innovation and growth.
Our Differentiated Services
- Staff Augmentation: We don’t just provide talent; we integrate highly skilled and experienced experts directly into your projects, ensuring seamless synergy with your existing team.
- Nearshore Services: We offer development across various technologies from our remote centers, ensuring professionals integrate smoothly into your company’s organizational culture. This enables effective collaboration within the dynamics and methodology of your projects, without the costs associated with traditional hiring.
- Customized Help Desk: Our Help Desk is tailored to meet the specific operational needs of your business, supporting both end users and administrators to ensure quick and effective solutions.
Commitment to Excellence
We work to bring your ideas to life, offering IT services that go beyond the ordinary. Through continuous quality and productivity monitoring, we deliver effective, tailored solutions that truly make a difference for your business:
- Custom Application Development: We understand your challenges and collaborate to create applications that not only solve problems but also drive your business forward.
- Mission: We are committed to applying best practices not only in technology but also in our relationships with clients. We aim to simplify every interaction, striving not just to satisfy but to delight. Our goal is to be your trusted technology partner.
- Vision: We aspire to be globally recognized not only as leaders in developing high-quality technological solutions but also for strengthening relationships with our end clients and partners across Latin America and the United States. Our commitment is to continually innovate and set a standard of excellence that drives growth and transformation in every project.
The Values That Define Us
- Continuous Innovation: We provide ongoing training and certifications to our consultants to ensure they stay at the forefront of technology and best practices.
- CRM Expertise: We don’t just know CRM; we are experts in implementing it in ways that truly transform your business.
- Multisector Experience: With a proven track record of successful collaborations with over 200 clients across various industries and countries, we bring a broad and valuable perspective to every new project.
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Commitment to Quality
Our quality policy is not just a document; it is a commitment from every member of our team to continuously improve, delivering solutions that not only meet but exceed your expectations.
We are certified under the ISO 9001:2015standard, reflecting our unwavering dedication to quality in every project we undertake.
Agile Solutions to Accelerate Your Business Growth with Technology
Growth and Innovation
At GBCS,we foster growth and innovation through agile, customized technological solutions, tailored to your needs to ensure mutual success. We are a strategic ally committed to excellence and efficiency, supporting technological advancement across Latin America and the United States.
Flexible Cooperation and Agile Solutions
Our approach is built on adaptability, flexibility, and a focus on delivering agile technological solutions that meet the evolving demands of your business.
Customer-Centric Culture
At Global Business Consulting Services, we have built a service-oriented culture dedicated to maximizing the value we bring to our clients. We prioritize close and personalized collaboration, committed to offering agile, flexible technological solutions that are always tailored to your specific needs.
We believe that our clients’ success is our success. That’s why we work as your strategic partner, ensuring that our solutions not only address challenges but also propel your business toward sustainable growth. Transparent communication, operational excellence, and continuous improvement are the pillars of everything we do.
Our Core Values
Customer Focus as a Strategic Partner: We work alongside you, aligning our technological solutions with your specific business objectives to deliver impactful results.
Flexibility and Adaptability: We ensure our solutions evolve with your business, providing the flexibility needed to address changing demands.
Commitment to Operational Excellence: We are dedicated to flawless execution and continuous quality monitoring.
Open and Transparent Communication: We foster a culture of clear, direct, and open communication both internally and externally.
Agility in Solution Implementation: Our teams are equipped to act swiftly and deliver high-value solutions.
Empowerment Through Technology: We provide the tools to help your business grow and evolve, using technology as a driver for transformation.
Our Team
Diego Valles
CEO
Lidero con visión estratégica y enfoque en transformar la gestión de relaciones con clientes y equipos mediante soluciones que integran tecnología, marketing y procesos comerciales. Desde 2009, he dirigido la compañía con la misión de ofrecer soluciones innovadoras que alineen tecnología, marketing y procesos comerciales para impulsar resultados medibles y sostenibles.
With over 20 years of experience in IT, I have led key projects in software development, project management, and commercial leadership, blending technological innovation with a people-centered approach.
I hold a degree in Systems Engineering, a postgraduate certification in PMI, and specializations in CRM, BPM, and marketing. These qualifications enable me to design tailored strategies to improve processes and strengthen customer relationships.
My goal is to inspire companies and teams to harness technology to create unique experiences, build customer loyalty, and turn processes into opportunities for growth.
Uriel Nusenbaum
COO
I drive strategic planning and continuous improvement of operations, ensuring efficiency and alignment with objectives. With more than 15 years of experience in IT, I have worked in research and development of products for own and third party commercialization, digital transformation processes, infrastructure and technology platforms optimization, and in the management of corporate systems and technology services.
My approach combines strategic vision and operational execution, facilitating the interaction between teams, customers and suppliers to ensure effective and scalable solutions. During my career, I have led projects in Technology Management, Architecture and Technology Services, strengthening the competitiveness of the business.
I have a degree in Systems and an MBA in International Trade from the Complutense University of Madrid, which allows me to integrate technology, business and strategy to enhance the development of the company and its impact on the market.
My goal is to transform technological processes into competitive advantages, optimizing operations and generating sustainable value in each initiative.
